Making Zight use the main laptop gpu

Some laptops, especially mid- to high-end models like Asus Predator, Dell XPS, or business-class Dell Latitude, come with two GPUs:

• An integrated GPU (built into the CPU)

• A dedicated GPU (like NVIDIA or AMD)

Windows may default to using the weaker integrated GPU, especially when:

• You’re unplugged from power (battery mode)

• The system is in balanced or power-saving mode

When that happens, screen recording tools like ffmpeg or our recorder may show errors or behave strangely.

Common Error Message

You might see this:

“The specified device interface or feature level is not supported on this system.”

Steps to fix it:

1. Plug in your laptop

2. Switch to High Performance mode

   • Windows Settings → Power & Battery → Performance mode → Set to High Performance

3. Force your GPU

   • Go to: Settings → System → Display → Graphics Settings

   • Find the recorder app → Click it → Options → Select your dedicated GPU (e.g. NVIDIA)

4. Restart the app

Video instructions:

Still getting the same error?

If after this and restarting the app you keep seeing the same error, please open a terminal in Windows and run:

dxdiag /t "%TEMP%\dxdiag.txt" && timeout /t 2 >nul && type "%TEMP%\dxdiag.txt" | findstr /C:"Card name" /C:"Driver Model" /C:"Feature Levels"

This will output the feature set for each card, please save this info so if the support team requires it.

Or

Install directX