Zight Support
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136
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Activity overview
Latest activity by Zight Support
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Zight Support created an article,
Request video
The Request Video feature lets your customers record and send a short screencast with an optional webcam to illustrate their issue. With visual context, agents resolve tickets faster and more accur...
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- 1 follower
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- 0 votes
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Zight Support created an article,
Making Zight use the main laptop gpu
Some laptops, especially mid- to high-end models like Asus Predator, Dell XPS, or business-class Dell Latitude, come with two GPUs: An integrated GPU (built into the CPU) A dedicated GPU (like ...
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- 1 follower
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Zight Support created an article,
How Do I Create a Troubleshooting Log?
What Is a Troubleshooting Log? A troubleshooting log is a simple way to keep track of the steps you take when something isn't working as expected. Think of it as a checklist or diary that helps you...
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- 1 follower
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- 0 votes
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Zight Support created an article,
Enable Scrolling Screenshot on Zight Versions Installed From the Mac AppStore
In order to enable Zight's Scrolling Screenshot functionality after installing the app from the Mac App Store you need to grant the Accessibility Privacy & Security permission. You may see this mes...
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- 1 follower
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- -1 votes
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Zight Support created an article,
[Mac] [Sequoia] App requesting to bypass the system private window picker and directly access your screen and audio
MacOS 15+ may occasionally prompt you to confirm whether you want to allow Zight to record your screen and audio for capturing screenshots and screen recordings. The prompt will appear as follows: ...
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- 1 follower
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- -4 votes
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Zight Support created an article,
How to cancel my free trial of Team Plan and move to the free plan
So you just signed up for Zight and you were automatically given a free trial to our team plan, but you'd like to move to a basic free plan First, we want to let you know that during your free t...
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- 1 follower
- 0 comments
- -17 votes
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Zight Support created an article,
Direct Links On Zight Are No Longer Supported
We would like to inform you that as of January 1, 2024, the Direct Links feature on Zight.com has been deprecated. This means that new users will no longer have easy access to this feature, and exi...
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- 1 follower
- 0 comments
- 0 votes
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Zight Support created an article,
A Guide to Screenshots with Zight
It couldn’t be easier! Whether you're documenting achievements, sharing exciting moments, or simply troubleshooting, our user-friendly screenshot feature has you covered. Step 1: Start by opening...
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- 1 follower
- 0 comments
- -5 votes
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Zight Support created an article,
Install Zight using your company MDM / Device Management
What is Mobile Device Management (MDM)? Mobile Device Management (MDM) is a technology used to manage, secure, monitor, and support mobile devices deployed across mobile operators, service provider...
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- 1 follower
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- 0 votes
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Zight Support created an article,
How to register with Zight
As soon as you sign up to Zight, you can create your team and invite other users to the platform. Registration is free. How to sign up If you received an invitation to join Zight, accept the invite...
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- 1 follower
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- 3 votes