What are the advantages of upgrading to Scale and having a customer success manager?

Overview

Zight’s enterprise plan is now called Scale. Scale is designed for organizations that need advanced security, administration, storage, integrations, and hands-on customer success support.

Why upgrade to Scale?

• Customer Success support: Work with a Customer Success Manager to plan rollout, adoption, and ongoing optimization.
• Advanced admin controls: Access enterprise administration features such as SSO, SCIM, groups, and user management.
• Advanced storage and security options: Scale supports advanced workspace needs such as custom storage and enterprise security workflows.
• Higher request limits: Scale includes higher Request Video reply limits and access to advanced Request Video workflows such as collecting technical logs.
• Custom pricing: Scale pricing is handled with Sales based on company size and requirements.

How do I upgrade?

Contact Zight Sales from the plan page or reach out to your Customer Success Manager if you already work with one.