How to Download Zight Files

Zight Support
Zight Support
  • Updated

Overview

Downloading your Zight files is simple and efficient, allowing you to have offline access to your creations. Whether you're a user looking to download individual files or an admin managing bulk content, this guide will walk you through the process.

Video Tutorials

Watch these short videos to see the feature in action:

Video overview: Learn how to download files directly from the Zight platform using the download button.

Steps

  1. Download Files from Toolbar

    Locate the download button in the right-hand toolbar, click it, and your file will be prepared for download. This is a quick way to access your files offline.

    Download Button Location
  2. Bulk Download from Dashboard

    Hover over an item and check the box to select multiple files. Five options will appear in the upper left-hand corner. To download the entire page, check the first option and click the arrow on the black line.

  3. Download Using the Desktop App on Mac

    Open the Zight app, hover over the ellipsis (three dots) on the right side of the content, and click Download File.

    Video overview: Watch how to download files using the desktop app on a Mac.

  4. Download Using the Desktop App on Windows

    Open the app, hover over the ellipsis (three dots) on the right side of the content, and click Download File.

    Windows Download Process

Tips & Best Practices

  • Ensure you have a stable internet connection before downloading large files.
  • Check your downloads folder to organize and access your files easily after downloading.
  • Use the bulk download feature for efficiency when handling multiple files.

Troubleshooting

  • File blocked by browser → Check your browser's security settings and allow the download if it's flagged. Refer to your admin if necessary.
  • Download not starting → Ensure that you have clicked the correct download button and that your internet connection is active.

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