How do I disable a user? How do I transfer a users content?

Zight Support
Zight Support
  • Updated

Empowerment meets efficiency with Zight's 'disable' button feature! As the admin or owner of a team or enterprise account, you hold the power to seamlessly manage user access and content transfers. In this article, we'll guide you through the simple steps to effectively disable a user and smoothly transfer their content to another team member. Let's streamline your administrative tasks and ensure smooth transitions for your team's success!


How to disable users:

Only admins will have access to this feature. 

  1. Open your web dashboard and go to your team settings
  2. Select the 'members' tab
  3. Find the user you want to disable and select the 'disable' button

Transferring Content:

Once a disabled user is selected, admins will have the option to transfer their content to another user on the team. 

  • Select the items and collections you wish to transfer
  • Input the new user's email
  • Select 'disable user'

A pop-up will appear reminding you to select a user to transfer the content to. Please note that if the content is not transferred, it will be deleted and cannot be recovered. 

Once you select okay, a banner will display stating that the user will be disabled once the content is transferred. This may take some time if there is a large content load.


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