Zight Support
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Activity overview
Latest activity by Zight Support
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Zight Support created an article,
Recording Won't Start or Record Button Not Working (Troubleshooting Guide)
If you're having trouble starting a recording, this guide covers common issues and solutions. Below are several possible symptoms and how to resolve them. Nothing Happens When I Press the Record ...
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Zight Support created an article,
How Do I Pause/Resume a Video Recording
Sometimes while recording it’s useful to pause. Here are a few examples: Taking a BreakEspecially during long recordings, you might pause to rest your voice, hydrate, or regain energy. Technical A...
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Zight Support created an article,
How Do I Include Music or Other Audio to my Video Recording?
Given the proper context, adding music or audio clips is very useful to enhance the experience of your content’s viewers. Here’s how you can do it with Zight: For every platform (Mac, Windows, an...
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Zight Support created an article,
How Do I Cancel My Recording?
Sometimes we forget to set up everything or are interrupted and need to start over. Stopping the video marks the end of it, but it also uploads it, generating unwanted items. This is how you can ca...
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Zight Support created an article,
Can I Use Zight with Microsoft Outlook?
You can unfurl Zight links, allowing Outlook to show a thumbnail only from Outlook Online. The generic address to the inbox is https://outlook.live.com/mail/0. Prerequisite: You need to have the...
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Zight Support created an article,
Can I Record My Screen With Multiple Displays?
The ability to record multiple displays simultaneously is currently on our product roadmap. While Zight doesn't yet support recording two displays at once, here are a few user-friendly workaround...
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Zight Support created an article,
How to Turn Off Zight at Startup (Mac & Windows
If you’d prefer Zight not to launch automatically when you start your computer, here’s how to easily turn it off: 🖥️ Mac Click the Apple menu in the top-left corner and choose System Settings ...
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Zight Support created an article,
Request video
The Request Video feature lets your customers record and send a short screencast with an optional webcam to illustrate their issue. With visual context, agents resolve tickets faster and more accur...
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- 1 vote
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Zight Support created an article,
Making Zight use the main laptop gpu
Some laptops, especially mid- to high-end models like Asus Predator, Dell XPS, or business-class Dell Latitude, come with two GPUs: An integrated GPU (built into the CPU) A dedicated GPU (like ...
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Zight Support created an article,
How Do I Create a Troubleshooting Log?
What Is a Troubleshooting Log? A troubleshooting log is a simple way to keep track of the steps you take when something isn't working as expected. Think of it as a checklist or diary that helps you...
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