User

Zight Support

Member since
Total activity 207
Last activity
Following 0 users
Followed by 3 users
Votes 0
Subscriptions 60

Articles

Recent activity by Zight Support

  • Request Video: Collect Screen Recordings & Technical Logs from your customers

    OverviewThe Request Video feature makes it simple to collect video responses from anyone—no downloads or sign-ins required. It’s designed for support, engineering, and marketing teams that need qui...

    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • Making Zight use the main laptop gpu

    Some laptops, especially mid- to high-end models like Asus Predator, Dell XPS, or business-class Dell Latitude, come with two GPUs: An integrated GPU (built into the CPU) A dedicated GPU (like ...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Guide to Creating and Using a Troubleshooting Log

    Overview A troubleshooting log is an essential tool for tracking the steps you take while resolving technical issues. It serves as a checklist or diary, documenting the actions performed, outcomes ...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Enable Scrolling Screenshots in Zight for Mac App Store Versions

    Overview The Scrolling Screenshot feature in Zight allows users to capture extended content that goes beyond the visible screen. This feature is particularly useful for users who need comprehensive...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • macOS Sequoia Screen & Audio Permission Prompt

    MacOS 15+ may occasionally prompt you to confirm whether you want to allow Zight to record your screen and audio for capturing screenshots and screen recordings. The prompt will appear as follows: ...

    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • Cancel or Downgrade Your Zight Plan

    OverviewIf you’re currently on a Zight trial or paid plan and would like to cancel or switch to a different plan (including the Share plan), you can do so at any time from your account settings.As ...

    • Updated
    • 1 follower
    • 0 comments
    • -18 votes

  • Deprecation of Direct Links on Zight.com

    Overview As of January 1, 2024, the Direct Links feature on Zight.com has been deprecated. This change affects how users can share content, as new and existing users will no longer have access to t...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • A Guide to Screenshots with Zight

    It couldn’t be easier! Whether you're documenting achievements, sharing exciting moments, or simply troubleshooting, our user-friendly screenshot feature has you covered.   Step 1: Start by opening...

    • Updated
    • 1 follower
    • 0 comments
    • -7 votes

  • Install Zight with MDM / Device Management

    What is Mobile Device Management (MDM)?Mobile Device Management (MDM) is a technology used to manage, secure, monitor, and support mobile devices deployed across mobile operators, service providers...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Installing Zight on Windows via Command Line

    This guide will walk you through the process of installing Zight on Windows using the command line interface. Our latest version of Zight utilizes the .appinstaller format for seamless and silent d...

    • Updated
    • 0 followers
    • 0 comments
    • -4 votes