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Zight Support

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Articles

Recent activity by Zight Support

  • How do I recover deleted content?

    Whether you delete content accidentally or accidentally-on-purpose, Zights’s trash bin gives you the flexibility to retrieve and reactivate content within a 30-day period. Follow these steps to res...

    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • Windows isn't uploading/functioning? How to Reinstall

    Encountering upload or functionality issues on your Windows device? Don't worry, we've got solutions! In some cases, our app may lose access to necessary folders for recording and uploading content...

    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • Troubleshooting Video Uploads on Zight

    OverviewZight users may encounter a "Content is Being Uploaded" message when uploading videos. This issue can occur due to various factors such as video length, quality, and internet speed. Underst...

    • Updated
    • 2 followers
    • 0 comments
    • -10 votes

  • I can't find Zight icon in Windows taskbar. Zight seems to have disappeared

    In order to make use of Zight, you need to have the app icon shown in the taskbar. Windows 10 hides it by default, so you have to right-click on the taskbar, choose Settings, scroll down to the Not...

    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • How do I blur content on a screenshot?

    While most of the annotation features with Zight help you emphasize certain information, you may want to omit some information when creating and sending content. To help you do this, we’ve created ...

    • Updated
    • 1 follower
    • 0 comments
    • -8 votes

  • What’s the difference between Zight's Desktop Client and the Web Dashboard?

    Curious about the unique features of Zight's Desktop Client compared to our Web Dashboard? Both platforms offer powerful tools to enhance your productivity, but each has its distinct advantages. In...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Why won't the Chrome Extension record?

    The most common reason our Chrome Extension (or any our integrations) won't record is due to the permissions not being enabled for the app. If you cant record/capture on a specific site, there is ...

    • Updated
    • 1 follower
    • 0 comments
    • -16 votes

  • What are the ways you can share your Zight content?

    You’re able to use different link types for any piece of content you create. This article will go over what those different link types are as well as how you can find them for your content. What do...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Zight is not Connecting?

    The most common reason for this issue is that the firewall or antivirus blocking the connection. On most computers, there is no need to make any firewall configuration. If your browser is correctly...

    • Updated
    • 1 follower
    • 0 comments
    • -9 votes

  • How to Download Zight Files

    Overview Downloading your Zight files is simple and efficient, allowing you to have offline access to your creations. Whether you're a user looking to download individual files or an admin managing...

    • Updated
    • 1 follower
    • 0 comments
    • -13 votes