Why are my videos blurring or Pixelated?

There are several potential causes for videos appearing pixelated or of lower quality than expected. To ensure optimal video quality, please consider the following factors:

• Video Length: Longer videos may require extended processing times.
• Recording Quality: Higher resolution videos demand more upload time and processing resources. If issues arise, consider recording at a lower resolution (e.g., 720p).
• Upload Speed: Verify your internet upload speed using a service such as Speedtest. A minimum upload speed of 5 Mbps is recommended.
• Internet Connection Stability: Interruptions during recording or processing can lead to unsuccessful uploads and diminished quality.
• Application Interruptions: Any disruptions to the application during video creation or file uploading may result in incomplete content uploads.

It is advisable to examine the factors listed above, with particular attention to your internet connection and its speed, as these are frequently associated with quality issues.

If you need further assistance or have additional questions, we’d be happy to help! Please contact our support team here.