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Zight Support

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Articles

Recent activity by Zight Support

  • Review Collected Logs from Zight Video Requests

    Overview Zight video requests can collect browser and app logs alongside a customer recording. When logs are collected, Zight shows a dedicated logs viewer next to the video player so supp...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Restart Video: Quickly Retake Your Recording

    Overview Sometimes you start a recording and immediately realize it’s not quite right — wrong window selected, mic wasn’t on, or you just want a cleaner take. Restart Video lets you retake instantl...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Organizing & Managing Your Collection/Folders

    OverviewVideo collections/folders are a powerful tool for organizing and managing video content within your organization. This feature is designed for users who need to efficiently access, share, a...

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    • 1 follower
    • 0 comments
    • 0 votes
  • System Audio Recording: Capture Every Voice, Every Time

    OverviewMeetings, webinars, and interviews are moments filled with valuable insights. Zight’s System Audio feature ensures you capture every voice with crystal-clear audio from your computer and mi...

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    • 1 follower
    • 0 comments
    • -1 votes
  • Guide to Customizing Video Thumbnails

    Overview Customizing video thumbnails allows you to select a specific frame from your video to represent its content effectively. This feature is beneficial for content creators who want to ensure ...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Export Zight Videos to Notion with One Click Integration

    Access & AvailabilityThe Notion one-click integration is currently available only for Scale plans and requires the Premium integrations add-on. Once enabled, all team members on that account will b...

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    • 1 follower
    • 0 comments
    • 1 vote
  • How to Use Request Video Links in Your Email Signature

    OverviewMake it easy for teammates, customers, or users to communicate visually without the hassle of scheduling calls or writing long explanations. With Request Video, you can add a link to your e...

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    • 1 follower
    • 0 comments
    • 0 votes
  • How to install Zight (Mac, Windows, Chrome, iOS)

    To take full advantage of Zight, you can install it as a Desktop app, Chrome extension, or iOS app. This guide will walk you through the installation process for each platform, ensuring a smooth se...

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    • 1 follower
    • 0 comments
    • 31 votes
  • Troubleshooting Recording Issues with Zight

    Overview This guide is designed to help users resolve common issues encountered when starting a recording with Zight. Whether you're a first-time user or a seasoned pro, these troubleshooting steps...

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    • 1 follower
    • 0 comments
    • -3 votes
  • Using the Pause/Resume Feature in Zight

    Overview The Pause/Resume feature in Zight is designed for content creators who need flexibility during their recording sessions. It allows you to pause recordings to manage breaks, adjust technica...

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    • 1 follower
    • 0 comments
    • 0 votes