Search and filter files in your Zight dashboard

Find a file in your Zight web dashboard by searching for its name or narrowing your library with filters. You can combine text search with filters when you remember a file's date, type, or other properties.

Watch the walkthrough

Before you start

Sign in to the Zight web dashboard and open All Files. The filters described here are in the web dashboard, not the desktop app's file list. If you are on Home, choose All Files in the sidebar.

Search and filter your files

1. Use Search files to enter a filename or keyword. Text search can also help you find videos using their summaries or transcripts when that content is available.
2. To narrow the results, open Date, Type, Action, or More above the file list.
3. Choose the options you want, then click Apply in that menu.
4. Add filters from other groups as needed. For example, combine a date with Type: GIF to find an older GIF.
5. Open a matching file. You can use either List or Grid view.

Available filter groups

• Date: Click a day in the calendar to select it, or click a second day to select a date range. Click Apply.
• Type: Choose Screenshot, Video, GIF, or File upload.
• Action: Choose Smart action, Request video, or Log collection to find files associated with those workflows. Expand Smart action to choose a specific output, such as Meeting summary, Step by step guide, or Bug report.
• More: Filter by Creator, Views, Length, or Share setting. Under Creator, Saved from others means files you saved to your own library, not access to another person's library.

For customer troubleshooting recordings, choose Action: Request video. To find recordings from requests with log collection enabled, use Action: Log collection. Open the recording to check which logs are available; this filter does not confirm that logs were successfully captured. See Request Video: Collect Screen Recordings & Technical Logs from your customers for setup instructions.

Selecting multiple options in the same group finds files matching any of those options. For example, selecting both Video and GIF finds either videos or GIFs. Filters from different groups narrow the results together, such as GIF files within a selected date range.

Note: Filters help you find existing files in your current workspace. Selecting a share-setting filter does not change a file's permissions, and selecting Log collection does not start collecting logs.

Change or clear filters

Reopen a filter menu to change its selected options and click Apply. To reset one filter group, click Clear within its menu and then Apply. Click Clear all beside the filters to remove all active filters immediately. Clear any text in Search files separately if you also want to remove the keyword search.

If you cannot find a file

• Clear the active filters and try a shorter filename or keyword.
• Remove or widen the date filter if you are unsure when the file was created.
• Check that you are in the expected workspace and on All Files.
• A file must match the selected property. The Log collection filter checks whether log collection was enabled for the request; it does not search inside the logs.

My screenshots and videos all have a generic name, how can I ensure I can search for them in the future?

Most screenshots and videos have generic names (ex: Screen recording 2021-02-17) and sometimes it can be hard to look for a specific recording. To make your search experience better, you can enable a feature called "Screenshot naming" in Zight's preferences, available on both Windows and Mac. 

For Mac Users:

For Windows Users:

This will automatically rename screenshots/videos based on the app/browser you are capturing. If it's a browser window, we are using the title of the page you are on!

Below is an example of a screenshot of a Google spreadsheet.

Related Zight help articles

• Import your Loom videos into Zight
• Organizing & Managing Your Collection/Folders
• Guide to Customizing Video Thumbnails
• Can I Use Zight with Microsoft Outlook?